We’d love to hear from you
Get in Touch
Whether you have a question about a diamond, need post-purchase support, or want to visit our atelier — we’re here.
Contact Methods
Business Hours
All times in Australian Eastern Standard Time (AEST / UTC+10). During daylight saving, we operate on AEDT (UTC+11).
Response Times
Our Ateliers
As a made-to-order jeweller, we operate private ateliers rather than high-street showrooms. Appointments allow us to dedicate our full attention to your visit — no browsing crowds, no commission sales pressure.
Melbourne
CBD surrounds · by appointment
Private viewing suites available Monday through Saturday. We’ll confirm the exact address when your appointment is booked.
Book a Melbourne appointment →Sydney
CBD surrounds · by appointment
Available Tuesday, Thursday, and Saturday. Video consultations also available for interstate and regional clients — no travel required.
Book a Sydney appointment →Not in Melbourne or Sydney? Book a video consultation — we work with customers across Australia and internationally via Zoom.
Sales & Products
Ready to find your diamond?
For purchasing questions, product inquiries, and pricing — use our dedicated inquiry form. We respond within one business day.
Sales Inquiry FormCustom Commissions
Have a unique vision?
Tell us about your dream piece. Our designers will work with you from sketch to finished jewellery.
Start a Custom Commission